Privacy Policy
Your privacy matters to us. This policy explains how we collect, use, and protect your information.
Last updated: March 1, 2024
1. Information We Collect
We collect information you provide directly, such as your name, email address, phone number, shipping address, and payment details when you create an account or place an order.
We automatically collect certain information when you visit our website, including your IP address, browser type, device information, pages viewed, and the date and time of your visit.
If you contact our support team, we may collect additional information related to your inquiry, including order details and communication history.
2. How We Use Your Information
We use your personal information to process and fulfill your orders, manage your account, and communicate with you about your purchases.
We may use your information to send promotional communications such as newsletters, special offers, and product updates. You can opt out at any time.
We analyze usage data to improve our website, products, and customer experience. This includes understanding shopping patterns and preferences.
3. Data Sharing & Disclosure
We share your information with third-party service providers who assist in order fulfillment, payment processing, shipping, and customer support.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We may disclose your information if required by law, court order, or government regulation, or to protect our rights and safety.
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic.
Essential cookies are required for the website to function properly, including session management and security features.
You can control cookie preferences through your browser settings. Disabling certain cookies may limit functionality on our website.
5. Data Security
We implement industry-standard security measures, including SSL encryption, to protect your personal information during transmission and storage.
Payment information is processed through PCI-DSS compliant payment gateways. We do not store your complete credit card details on our servers.
While we take reasonable precautions, no method of transmission over the internet is completely secure. We cannot guarantee absolute security of your data.
6. Your Rights
You have the right to access, update, or delete your personal information at any time through your account settings or by contacting our support team.
You can opt out of marketing communications by clicking the unsubscribe link in any promotional email or updating your notification preferences.
You may request a copy of all personal data we hold about you. We will respond to such requests within 30 days.
7. Contact Us
If you have questions or concerns about this privacy policy or our data practices, please contact our Data Protection Officer at privacy@bijusgreenleaf.com.
You can also write to us at: Biju's Greenleaf, No. 42 Spice Market Road, Ernakulam, Kochi, Kerala 682011.