Terms & Conditions
Please read these terms carefully before using our website and services.
Last updated: March 1, 2024
1. Acceptance of Terms
By accessing or using the Biju's Greenleaf website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.
We reserve the right to update these terms at any time. Continued use of our services after changes constitutes acceptance of the revised terms.
2. Account Terms
You must be at least 18 years old to create an account and make purchases on our platform.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to provide accurate, current, and complete information during registration and to update your information as necessary.
We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.
3. Products & Pricing
All product descriptions, images, and specifications are provided for informational purposes. While we strive for accuracy, we do not warrant that descriptions are error-free.
Prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise. We reserve the right to change prices at any time without prior notice.
In the event of a pricing error, we reserve the right to cancel the order and issue a full refund.
4. Orders & Payment
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order based on product availability, pricing errors, or suspected fraud.
Payment must be completed at the time of order placement through our accepted payment methods. For cash on delivery orders, payment is due upon receipt.
Order confirmation emails are sent after successful payment processing. This confirmation constitutes our acceptance of your order.
5. Shipping & Delivery
We aim to process and ship orders within 1-2 business days. Delivery timelines are estimates and not guaranteed.
Risk of loss and title for products pass to you upon delivery to the shipping carrier.
We are not responsible for delays caused by shipping carriers, natural disasters, or circumstances beyond our control.
6. Returns & Refunds
Returns are accepted within 7 days of delivery for unopened products in original packaging. Please refer to our Refund Policy for detailed guidelines.
Perishable items, opened products, and sale items are not eligible for return unless they arrive damaged or defective.
Refunds are processed to the original payment method within 5-7 business days after the return is approved.
7. Intellectual Property
All content on this website, including text, images, logos, graphics, and software, is the property of Biju's Greenleaf and is protected by copyright and trademark laws.
You may not reproduce, distribute, modify, or create derivative works from any content on this website without our prior written consent.
The Biju's Greenleaf name, logo, and all related marks are trademarks of Biju's Greenleaf. Unauthorized use is prohibited.
8. Limitation of Liability
To the maximum extent permitted by law, Biju's Greenleaf shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
Our total liability for any claim shall not exceed the amount you paid for the specific product or service giving rise to the claim.
We do not guarantee that the website will be available at all times or be free of errors, viruses, or other harmful components.
9. Governing Law
These terms are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Kochi, Kerala.
If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.